A. Your satisfaction is importance to us. If you’re unhappy for any reason or you receive damaged merchandise, notify ShannieGirl within 7 days for a full refund of the purchase price (excluding shipping charges), provided the product is returned in the same condition as when it was shipped. Sorry, but we do not accept returns on sale items or specials.
We’ll mail you a refund check to your billing address once we have received the product in unworn and pristine condition. If the item is a gift to you, we can offer you an exchange or merchandise credit, or we can refund the original purchaser. If the product is returned damaged, the tags are removed or it’s returned after 7 days, restocking fees will apply and merchandise credit only will be issued.